Accessibility statement
How this site is built to be usable by everyone, and what to do if a page is not.
Updated October 2026. Contact: hello@tworiverscarpetcare.com · (931) 356-6243.
What standard does the site follow?
The Web Content Accessibility Guidelines (WCAG) 2.1 at level AA. One heading order per page. Landmarks for the header, navigation, main content and footer. A skip link at the top. Menus, accordions and the form work with a keyboard alone and show a clear focus ring.
Can I read it on a phone, or zoomed in?
Yes. Text scales to 200 percent without being cut off. Colours meet the AA contrast ratio. Nothing flashes. Hover effects are switched off for anyone whose device asks for reduced motion.
What about the pictures and the form?
Every photo has a written description. Every form field has a label. There are no time limits. The form can be filled with a keyboard or a screen reader from start to finish.
How is it tested?
Each time the site is rebuilt it is run through an automated accessibility check, a keyboard-only pass of the menus and the form, and a screen-reader pass on a phone and a desktop.
What if I would rather just call?
Everything on this site can be done by phone: a question, a booking, a concern. (931) 356-6243, any hour.
Something does not work for me. Who do I tell?
Email hello@tworiverscarpetcare.com with the page address and what happened, or call. A reply comes within two business days and the fault is fixed where it can be.